Frequently Asked Questions
Everything you need to know about your Lafeeca experience.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your coffee and tea products?
Yes, all Lafeeca products come with a 1-year limited warranty covering manufacturing defects to ensure the highest quality for your home brewing experience.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Are your glass carafes and ceramic mugs dishwasher safe?
Most of our glassware and ceramics are dishwasher safe, but we recommend hand-washing to preserve the longevity and finish of specialty materials.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.